Important Legal Information


The information contained on this website is for informational purposes only. It is not intended as a solicitation and does not constitute investment advice. Reference to any fund or asset class on this site is not a recommendation to buy, sell, or hold that fund or asset class. Neither MissionSquare, including its affiliates, nor the MissionSquare Funds (FUNDS), if applicable, are responsible for any investment action you may take as a result of this information or interpretation of this information.

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Website Availability and Maintenance Schedule

MissionSquare Retirement websites, mobile app, and self-service phone lines are normally available 24 hours a day, seven days a week, except during maintenance updates to keep our systems running at peak performance.

Currently, our maintenance updates are scheduled for Sundays from 4:00 a.m. to 12:00 p.m. ET. At times, updates may be extended without prior notice from 12:00 a.m. ET to 12:00 p.m. ET.

Please note that service availability is not guaranteed. Neither MissionSquare Retirement nor its affiliates will be responsible for any loss (or foregone gain) you may incur as a result of the service being unavailable.

We appreciate your understanding. Thank you for entrusting us with your retirement planning and savings needs.

If you have any questions, please contact us.

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MissionSquare Retirement is a mission-based, nonstock, nonprofit financial services company. Our commitment to your privacy is outlined below.

  • Protecting your privacy is important to us.
  • In providing financial services and investment products to you, we collect certain nonpublic personal information about you (i.e. name, address, and social security number).
  • Our main purpose in collecting your nonpublic personal information is to provide services to you.
  • We disclose nonpublic personal information about you to our affiliates, and to outside firms that help us provide services to you.
  • We never sell your data for monetary gain.
  • We maintain physical, electronic, and procedural safeguards to protect the confidentiality of your information.
  • For more information and if you have questions, please see our complete Privacy Policy Notice or contact us.

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Use of Your Data

Just as we are dedicated to administering your accounts well, we are also committed to respecting your privacy and protecting the information you give to us.

We use a tool called Google Analytics that uses cookies to collect information about your activity on our websites and mobile applications. For more information about how Google collects and uses data, please review the additional information available here.

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To maintain your privacy via email, we will not include personal or account information in email messages unless you have directly authorized such a message, or the information is encrypted to prevent unauthorized access. To ensure protection of your personal information, you should not include account numbers or other sensitive information in unencrypted email.

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We protect the confidentiality, integrity, and availability of your account information by employing data security policies and procedures and some of the most advanced technical security controls that are commercially available. Our systems use Internet data encryption technology, known as the Transport Layer Security (TLS) protocol, personalized passwords, and other precautions to safeguard your data while you use our online services. As an additional level of security, our services are tested and certified regularly by third-party security experts to assist us in offering you the most secure services possible.

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Policy Notes

Actions You Can Take:

If you have any concerns about how your personal information is being used, please contact us. If you believe we have not adhered to these principles, please notify us immediately. We will act promptly to determine, and if necessary correct, the problem.

Policy Changes:

MissionSquare reserves the right to alter this document as needed and without prior notice. You are welcome to return to this document at any time to review the latest improvements to our security efforts.

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Thank you for entrusting MissionSquare with your investments and online transactions. If you have additional questions, please contact us.

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